Who holds the deposit when there's no agent?

Adrien Taylor
August 25, 2026
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Illustration: Who holds the deposit when there's no agent?

“Who holds the deposit in a private house sale in NZ?” is the question that makes both sides pause. The buyer is about to commit a serious amount of money before settlement, the seller wants to know the commitment is real, and everyone has quietly assumed that an agency trust account was the thing keeping the arrangement safe. Take away the agent, people figure, and the money must be floating around unprotected.

There’s no gap. In a private house sale in New Zealand, the buyer pays the deposit into a lawyer’s or conveyancer’s trust account, where it’s held until the agreement goes unconditional. That’s the arrangement described by settled.govt.nz, the government’s home buying and selling site. The deposit never passes directly from buyer to seller, and no one has to take anyone on faith.

Who holds the deposit in a private house sale in NZ?

Your lawyer, in their trust account. settled.govt.nz’s guidance for private sellers is specific on this point: the buyer’s deposit should be held in a lawyer’s or conveyancer’s trust account until the sale goes unconditional. In an agented sale the deposit sits in a trust account too; the account belongs to the agency instead. Either way, the working part was always the trust account, an independent and regulated home for the money while the deal’s conditions play out.

In practice it’s arranged before anyone signs. The sale and purchase agreement records where the deposit is to be paid, your lawyer supplies the trust account details, and the buyer’s lawyer expects exactly that. Mention it early when you’re negotiating with a buyer directly; it’s often the moment a nervous buyer relaxes about dealing with a private seller.

What a trust account actually is

A trust account is where a law firm holds money that belongs to other people. It sits apart from the firm’s own funds, and money in it can only move as the transaction documents direct. Trust accounts exist because property deals spend weeks in a state where neither side should hold the money: the buyer shouldn’t pay the seller while the deal could still fall over, and the seller shouldn’t accept a promise in place of a deposit. The trust account resolves that standoff, and New Zealand conveyancing runs on it every working day, with or without an agent in the transaction (settled.govt.nz; Community Law).

For sellers, this answers the other quiet worry as well: you’ll know the deposit is real, because your own lawyer confirms it has landed before you treat the deal as live.

The same lawyer is doing other protective work around the money at the same time. Under New Zealand’s anti-money-laundering rules, lawyers and banks verify that sellers and buyers are who they say they are, in private sales as much as agented ones; settled.govt.nz notes that “even if you are selling privately your lawyer or bank will need to confirm that you are who you say you are”. The system was built with private sales in mind, identity checks and all.

When is the deposit paid, and when is it released?

Your sale and purchase agreement sets the timing, and your lawyer will confirm what yours says; payment is commonly tied to signing or to the agreement going unconditional. Once paid, the deposit stays in the trust account until the agreement is unconditional, meaning every buyer condition, such as finance, LIM and building report, has been confirmed by its date. We’ve explained those conditions in our seller’s guide to the sale and purchase agreement.

From the moment the agreement goes unconditional, the sale is binding on both sides. The deposit is then dealt with as the agreement directs, and the balance of the price follows on settlement day (settled.govt.nz — completing the sale). If instead a condition can’t be satisfied and the agreement is properly cancelled, the deposit travels back to the buyer through the same trust account. Your lawyer manages the money in both directions; that’s part of what conveyancing fees buy.

One planning note: don’t spend the deposit in your head before unconditional day. A conditional agreement is a probable sale, and probability doesn’t pay for the next house.

Doesn’t the agent protect you?

This is the myth worth handling gently, because it contains a half-truth. There is a protection regime attached to agents: the Real Estate Authority licenses them, holds them to a code of conduct, and runs a complaints process. REA chief executive Belinda Moffat made the point when RNZ examined agent value in July 2025: use a licensee and you can complain to the REA about that licensee. All true, and worth having if an agent is in your sale. But look at what it protects: you, from the agent. It isn’t a warranty on your transaction; it’s oversight of the professional you hired.

The protections that secure the transaction itself (the signed sale and purchase agreement, the trust-account deposit, the title transfer, the disclosure duties) come from your lawyer and the general law, and they’re identical in a private sale (settled.govt.nz; Citizens Advice Bureau; Community Law). Remove the agent and you’ve removed the agent. The legal machinery underneath doesn’t notice.

Since we’re a private-selling platform, one thing should be said plainly: Celby never holds your buyer’s deposit, or any client money at all. Our flat fee is a service fee, and deposits belong exactly where settled.govt.nz says they do, in a lawyer’s trust account. Your deposit spends its conditional weeks in the same kind of account whichever way you sell. On this one, there’s nothing to give up.


This article is general information, not legal advice — your lawyer advises on your situation.

Celby is not a licensed real estate agent. You’re selling your property privately, and all decisions about your sale are your own.

Sources

  1. settled.govt.nz — Selling privately
  2. settled.govt.nz — Completing the sale
  3. RNZ — Is it worth paying a real estate agent to sell your house? (15 July 2025)
  4. Citizens Advice Bureau — selling a home
  5. Community Law — Buying and selling privately
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Adrien Taylor
Founder, Celby

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